Are hay and water provided?
Can the driver load or unload my horse without me present?
Do you administer medications during transport?
How much equipment can I send with my horse?
How often do you stop to check horses?
Should I wrap or bandage my horse?
What is your cancellation policy?
What size stall do you recommend?
When is payment due and how is it processed?
Customer Related FAQ's
Do you require health papers ahead of time?
What is my Tax ID for customs purposes?
Who handles import filings/brokerage for customs?
Who is the importer for my shipment?
Whose name should be on health papers?